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I will continue using PureVPN for now and I do hope they continue improving their services to satisfy clients needs. Opmerkingen: PureVPN is good and they provide good service because they offer one of the best services out there and equally have a good customer care agents who can help you out when you have any issues with using their services. Other than that, I have no more negative points to mention about this very software.
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They once solved me an issue in a matter of minutes.ĭespite PureVPN amazing features, what I like the least about this software is how some features are billed separately from the conventional PureVPN subscription.įor the price I pay for the subscription, I would like to unlock all these features at once. The advanced settings offers great features, such as the connection protocol and split tunneling and the support team is very friendly and responsive. I also like the PureVPN add-on for the Google Chrome, as it is very fast and reliable to use on the web. I enjoy a lot its design/layout and how it offers so many locations to access with the VPN service. What I like the most about PureVPN is how easy it is to use the app both on mobile and on the desktop. I have absolutely all my confidence in PureVPN and I can easily recommend it to anyone!
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I may also mention the amazing referral program, which let me share free monthly account with my peers. The features presented by PureVPN work very well and often come in handy in some situations. I often use it on the go, while I'm accessing public Wi-Fi areas. This software is an incredible and powerful VPN service both for mobile (smartphone) and desktop (PC). Opmerkingen: My overall experience with PureVPN is great. I guess it's just that his shift was over and he wouldn't bother to explain.
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After I explained to him that I've already made all those steps, he instructed me to do another thing, which is great, but in the middle of the conversation he just cut the chat saying that they will contact me over email. Just to get on live chat so the other agent can ask me to do the same thing over again. I've had to send multiple tickets for the same issue, followed the instructions that the support agent gave me with no result. While everything is working and you don't need to contact the support everything is fine, but if you do, don't expect fast answer and resolution of your issue. There are a few things that I really did not like about this software.įirst of all sometimes I need to connect to a different server on the same location and obtain different IP for testing purposes, but this feature is not present unfortunately. On first sight it look like you have plentiful of options to choose different servers and locations. I give them the credit that the desktop app is made to look shiny and modern. Opmerkingen: For the first several months I was a happy user until the day I had to contact the support for an issue restricting me to use the service.